Features·Behaviour

Down to a single visitor.

When the totals don’t explain something, look at one person. You see every session and event they had, in order.

What it does

Three levels of zoom.

Read the same events as sessions, raw events or one person’s history.

Sessions

Every visit, with its length, pages, events and source.

  • Duration, pages and events per session
  • Source and device on every one
  • Open any session in full

Every raw event

The raw event list. Use it to check what is being sent.

  • Every event as it arrived
  • With its properties
  • Filter and search the lot

One person, whole history

Each person has one timeline, anonymous or identified. Identifying someone joins their earlier history, except on cookieless projects.

  • Anonymous and identified alike
  • Cross-device identity
  • Full history on one page

How it works

Use it in three steps.

  1. 01

    Collect

    Sessions and events arrive from the snippet; identifying a person is one extra call when you know who they are.

  2. 02

    Zoom in

    Go from the totals to a list of sessions to one visitor. Each level filters the next.

  3. 03

    Read the timeline

    Everything that person did, in order, across every visit and every device you know about.

FAQ

Questions about this one.

What people ask before they switch it on.

Do I have to identify people to use this?

No. Anonymous visitors get a stable identity and a full history. Identifying someone adds a name to a story you were already collecting.

On a cookieless project it matters more: an anonymous visitor there lasts a day, so identifying people early is what gives you a history worth reading.

What happens to the history when someone signs up?

It follows them. The anonymous history from before they identified themselves is joined to the person, so you can see the whole path including the part before they had an account.

The exception is a cookieless project. There, each day gets its own anonymous id and nothing links them, so a person is joined up only from the identify() call onwards.

Does it work across devices?

Yes, once the person is identified on both. Their activity then lands on one timeline.

Is this session replay?

No. Profiles show the event and session history. Session replay is its own feature on the Growth plan: a recorded session gets a Watch replay button that plays the visit itself.

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