Compare·Pendo

It works best once people have signed in.

Pendo helps people inside your product, with in-app guides and surveys next to the analytics. Anonymous visitors are another matter: tracking them is a separate setting, and each one counts toward your monthly user limit.

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What Pendo is

A product experience platform that puts in-app guides and surveys next to product analytics.

Licence: Proprietary
Hosting: Their cloud, in the US, EU, Japan or Australia
Best at: Showing the right message to the right signed-in user inside your app, then measuring whether it worked.

Where Pendo wins.

If one of these is a must-have for you, go with them.

Guides inside your product

Pendo shows walkthroughs and tooltips inside your app, aimed at a segment, with no code to write. Its free plan includes them. We only measure, and we show nothing to your users.

Tag a feature now, see its past

Pendo records clicks and page loads from the day it goes in. You can tag a button months later and see its usage back to that day. With us, a custom event’s history starts when you first send it.

A/B tests on guides

With Guides Pro, Pendo can run A/B tests on its in-app guides and compare the results. We run no experiments of any kind.

Where Spreelytics wins.

Every line here is a page in the product today.

Visitors before they sign in

We track anonymous visitors from their first page view, on every plan. In the default mode, their earlier history joins their profile once you identify them. Pendo merges only the 30 days before sign-in, and its retention reports leave anonymous visitors out.

Web analytics on the free plan

Traffic sources and all five UTM fields have their own pages here, on Free too. Pendo Free leaves web analytics out. On paid plans, Pendo credits conversions to the last touch.

Revenue traced to the channel

Connect your payment provider, and each sale is credited to the visits that led to it. You choose last-touch or linear. Pendo’s web analytics counts conversions, not payments.

No sampling past a limit

Every query reads every row for the range you picked. Once you pass your plan’s user limit, Pendo shows trends from a daily random sample of visitors. That applies to paid plans as well as Free.

Side by side.

We leave prices out because Pendo can change theirs at any time. Ours are on the pricing page.

Spreelytics compared with Pendo, feature by feature
Feature	Spreelytics	Pendo
Free tier	100k events / month, 13 months of data	500 monthly active users
Data sampling	Never sampled	Sampled above your user limit
Cookies	One first-party cookie, or cookieless	Local storage, cookie fallback
Open source	Not included	Not included
Self-hosting	Not included	Not included
Funnels	Included	Included
Retention and cohorts	Included	Identified visitors only
Path analysis / journeys	Included	Included
Person-level timelines	Included	Activity log, one day at a time
Revenue attribution you control	Last-touch or linear	Last-touch conversions only
AI crawler and bot traffic	Included	Lists suspected bots to block
MCP access for AI agents	Included	Included
Session replay	On Growth	Core and Ultimate, or add-on
Feature flags and experiments	Not included	Guide A/B tests, no flags

Moving over.

Every one of these starts by leaving Pendo running.

Keep Pendo for your guides

Your guides and surveys keep running in Pendo. Nothing here touches them.

Add the snippet to your site and app

One script tag. Anonymous visitors are tracked from their first page view, with nothing to switch on.

Identify people the same way

Call identify with the ID you already give Pendo as the visitor ID. Each person then has one timeline across their visits.

Connect your payments

Connect your payment provider, and each sale is credited to the channel that brought the buyer in.

FAQ

Switching from Pendo.

What people ask before they switch.

Can Spreelytics show in-app guides or surveys?

No. We measure what people do, and we show them nothing. If guides are why you use Pendo, keep it for that.

Pendo inside the app and Spreelytics for the site and revenue is a reasonable split.

Pendo counts monthly active users. What do you count?

We count events, not people. Plans only limit how many events you send, and the Free plan covers 100k a month, forever. Anonymous visitors are tracked on every plan, with nothing to switch on.

Does Spreelytics have session replay?

Yes, on our Growth plan. A recorded visit plays back with its page views, events and clicks listed beside it, and you can open it from the person’s timeline. Pendo includes replay with its Core and Ultimate plans.

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